Most people picture a weekend of copying and paying twice. That is not the shape of this.
Switching on one app is a decision you can reverse on a Wednesday afternoon. Moving a whole business is not, so nobody is asked to.
Turn on the one app that is hurting most and leave everything else where it is. Nothing about CustoDesk requires you to move the whole business on a Tuesday.
Import the list it needs. Everything after that lands on the same customer record, which is the part the old setup could not do.
Apps switch on one at a time. If one never earns its place, switch it off again.
If it is on this list there is a screen for it. Anything not on the list, ask before you count on it.
A spreadsheet, with your columns matched to ours on the way in.
A spreadsheet of tickets, with a preview before anything is created and an undo after.
A spreadsheet, or pulled straight from a connected store so the star ratings and photos come too.
A spreadsheet keyed on the ids your old platform used, so re-running it never doubles anybody up.
A spreadsheet, so the return on what you already spent is not a blank chart.
Connect Shopify once. It brings the history in and keeps it current after that.
Point us at it and the first draft of the new one is written from what is already there.
A page about moving in that says nothing about moving out is only telling you half of what you asked.
One button in Settings downloads your whole workspace as spreadsheets: customers, conversations, invoices, orders, the lot. No request to make, nobody to email, no notice period on your own records. It is the same export whether you are backing up or walking away.
Four questions, and the demo is filled with your kind of business.