One place for everybody who turns up.
CustoDesk gives clubs, charities and community groups one place for the people: who signed up, what they agreed to, what they are down for and how you reach them. All of it on the same person, instead of in four spreadsheets on four different laptops.
- Charities
- Clubs
- Associations
- Volunteer groups
- Churches
- Societies
We already know your line of work. See the apps yours runs on, in a workspace you can open. No signup, no card.
- Can help with
- Saturday mornings
- Has a licence
- Yes, van
- First aid
- Trained 2024
One volunteer, with what they said they could do, the waiver they signed and the thing they are down for, all on the same record instead of in three places.
One platform, start to finish
Right now the sign-up sheet is a spreadsheet on one person's laptop, the waiver is a PDF somebody prints, the newsletter goes from a personal address, and nobody on the committee can see any of it without asking whoever set it up.
Somebody finds your site, on your own domain, and wants to help
Website & Hosting
The sign-up form asks what they can do and when, and they arrive as a person on your list
Forms & Checklists
The waiver goes out from a template and comes back signed and timestamped
Contracts & eSign
They get an account of their own to see what they are down for and to message you
Customer Portal & Campaigns
The next newsletter goes to everybody on the list, from your own domain
Customer Portal & Campaigns
five steps, four apps, one login. Nothing was exported, nothing was typed in twice, and it stayed the same customer the whole way down.
The apps behind that, and what each one does for you
Members, volunteers and supporters get an account of their own to message you and see what they are down for, plus the newsletters and campaigns you send, from a sending domain that belongs to you.
Sign-up sheets, applications and consent forms built with a simple field editor and shared as a link. Every response arrives as a person on your list rather than as a row somebody has to copy over.
Waivers, agreements and policies out from a template, signed on a phone, with a timestamped trail for the committee, the insurer or anybody else who asks to see it.
A site on your own domain with hosting included, saying what you do, when you meet and how to help. The first draft of the copy is written for you, and enquiries land in the desk rather than in one person's email.
All of it, switched on together
These are exactly the apps on this page, on from your first day and already reading from the same customer list. Nothing to connect, nothing to import twice, and nothing you are stuck with.
- One login for every one of them, and for whoever you add to the team.
- Your whole team in all of it. Two of you or twenty, it works the same.
- On and off in a click add an app the month you need it, drop one the month you don't.
Every app is its own thing, and you can drop any of them the day you stop needing it. See how pricing works.
Then it grows with you, one app at a time
None of these is something you need on day one. Each is one switch, the day the business asks for it, and it opens already knowing your customers.
The kit and the membership money go through a personal account
StoreYour own checkout on your own site, taking card payments into your own Stripe account, with every order on the buyer's profile.
People need to book a slot, a room or a session
BookingsLet them book from the availability you actually have, with a reminder the day before, landing straight on your calendar.
Every new volunteer needs the same induction
CoursesWrite it once as a course with lessons and a quiz, and hand out a certificate when they have finished it.
A funder asks what the volunteers actually did
Time TrackingVolunteers log hours against the project they worked on, so the number in the report is counted rather than remembered.
The same questions always reach the same person
Knowledge BaseOne help centre with the answers in it, on your own site, so anybody can find them without asking a volunteer.
Turn any of them on the day you need it, and off again when you don't. Every app and what it does.
Worth knowing before you sign up
We are all volunteers. Is this going to be complicated?＋
Switch on one app. A sign-up form that puts people on a list is worth having on its own, and nothing you have not turned on is on screen. There is nothing to install, it runs in a browser on whatever anybody already has, and handing over to next year's committee is an invite rather than a handover document.
Can the whole committee see it?＋
Yes, and you decide how much of it each of them sees: access is per area, so a membership secretary can live in the list without ever seeing the money side. Nobody has to share one login, which is usually how this ends up on one person's laptop in the first place.
Do we need a website already?＋
No, and if you do have one you can keep it: the forms and the sign-ups are links that work anywhere. If you would rather not run one at all, Website and Hosting is one of the apps here, on your own domain.
Can we take donations?＋
There is no donation button as such, and we would rather say so than pretend. What there is: your own checkout for anything you sell, invoices for anything you bill, and a customer list that keeps the people behind either. If you take donations somewhere specialist, keep it and use this for everything around it.
What happens to our data if we stop?＋
It stays yours and it comes out. Your people, your forms, your hours and your books all export as CSV from inside the app, any time, including while you are still on the free trial.
Do we pay for every volunteer?＋
No. Every price is per workspace, not per person, so everybody who helps can be in it. A club with forty volunteers pays what a club with four pays.
See what yours would run on
3 questions, because you have already answered the first one. You get a live demo with your kind of business in it, and if you like it, keep it.
Not what you do?
Pick the line of work that fits and we will show you that one instead.