Turn a first order into a fifth.
The first order is the one you paid for. CustoDesk gives online stores the four things that earn the next one: reviews that bring people in, chat that closes them, rewards that bring them back, and campaigns that keep them. All four read from the same customer profile, and the Shopify connection is free.
- Shopify
- DTC brands
- Apparel
- Beauty
- Makers
- Wholesale
We already know your line of work. See the apps yours runs on, in a workspace you can open. No signup, no card.
“Second one I have bought. Fits exactly like the first.”
“Has the second one shipped yet?”
Your product page and your inbox, reading from the same customer. The review came from a real order, and the question arrives with that customer's orders already beside it.
One platform, start to finish
Right now the reviews app, the loyalty tool, the chat widget and the email tool are four separate logins and four separate bills, each holding a different half of the same customer, and not one of them knows what that customer has actually bought.
An order comes in, and it lands on that customer's profile with everything else they have bought
Review Platform
A few days after it arrives, a review request goes out on its own
Review Platform
Their photo review shows on the product page, stars and all, where the next shopper reads it
Review Platform
That shopper asks a question in chat, and you can see their whole order history beside the message
Live Chat
The points from their order give them a reason to come back and spend them
Reward Program
A campaign goes out to everyone who bought that product, from your own domain
Customer Portal & Campaigns
six steps, four apps, one login. Nothing was exported, nothing was typed in twice, and it stayed the same customer the whole way down.
The apps behind that, and what each one does for you
Ask for a review automatically after delivery, moderate what comes back, and show it off with a storefront widget that publishes your ratings the way a search engine wants to read them. Bring your history with you from Judge.me, Loox, Yotpo, Okendo, Stamped or a CSV.
A chat widget on your storefront whose conversations land in the shared inbox as real tickets, with the customer's orders and lifetime value sitting next to the message instead of in another tab.
Points on every order and perks worth coming back for, in an account area that carries your brand rather than ours.
A member account on your own domain where customers message you, track orders and spend points, plus the campaigns you send them, from a verified sending domain of your own.
No storefront yet? We are one.
Everything above works alongside the shop you already have. If you do not have one, these two are the shop: a site on your own domain and a checkout whose orders land on the same customer profile as the reviews, the chat and the points.
A fast site on your own domain with hosting included, built where the rest of your work lives. Product pages, collections and a basket, with your published reviews showing on them without you lifting a finger.
Your own checkout, taking card payments into your own Stripe account. Stock counts down as orders come in, delivery and tax follow the rules you set, and every order joins the buyer's profile.
All of it, switched on together
The Storefront Bundle is exactly the apps on this page, on from your first day and already reading from the same customer list. Nothing to connect, nothing to import twice, and nothing you are stuck with.
- One login for every one of them, and for whoever you add to the team.
- Your whole team in all of it. Two of you or twenty, it works the same.
- On and off in a click add an app the month you need it, drop one the month you don't.
A bundle is only ever its apps, and nothing is marked up for being in one. See how pricing works.
Then it grows with you, one app at a time
None of these is something you need on day one. Each is one switch, the day the business asks for it, and it opens already knowing your customers.
Creators keep asking whether you have an affiliate program
Affiliate ProgramGive them a referral link, pay commission on what it actually sells, and let them watch their earnings in their own account.
The returns are all about fit
Size ChartsPut a real size guide on the product page, with how-to-measure diagrams, a cm and inch toggle, and a recommender.
The same customers reorder the same thing
Product SubscriptionsSell it on repeat. Billing runs itself, failed cards get chased, and they pause, skip or cancel from their account.
You answer the same five questions every day
Knowledge BaseWrite each answer once in a branded help centre, and customers find it themselves at two in the morning.
You start spending real money on ads
Ad ROISee which ad every order came from, what it cost, and whether the campaign made a profit or a loss.
Turn any of them on the day you need it, and off again when you don't. Every app and what it does.
Worth knowing before you sign up
Do I have to move off Shopify?＋
No. Connect your store and orders, customers and lifetime value flow in on their own, so every app here works on your real sales from the first day. The Shopify connection is free on every workspace.
I am not on Shopify at all.＋
That is fine too. The reviews widget, the size guide and the chat all install on any site as a plain embed, and there is a JSON API behind them if your store is custom. If you would rather not run a storefront elsewhere at all, the Store app gives you a checkout on your own domain.
I already have hundreds of reviews somewhere else.＋
Import them from Judge.me, Loox, Yotpo, Okendo, Stamped or a plain CSV. Photos, original dates and verified badges come across, and running the import twice does not duplicate anything.
Can I start with just reviews?＋
Yes. One app is a normal place to start, and it is the one most stores switch on first. The others are one switch away, and they open already knowing every customer the first app collected.
Will the star ratings show up in Google?＋
The widget publishes your ratings as structured data, which is the part that puts stars on a search result, and it serves a crawlable page of every review behind it. Whether Google shows them is Google's call, but nothing is missing from our side.
Will my customers see CustoDesk?＋
Only if you want them to. The reviews widget, the chat, the account area, the emails and the domains they arrive from can all carry your brand instead. Turn it on wherever it matters to you.
Do I pay per agent for chat?＋
No. Prices are per shop, not per person, so everyone who helps with customer messages is included in the one price.
See what yours would run on
3 questions, because you have already answered the first one. You get a live demo with your kind of business in it, and if you like it, keep it.
Not what you do?
Pick the line of work that fits and we will show you that one instead.