Give customers somewhere that is theirs.
A member account on your own domain where people message you and see their history, plus the campaigns you send them from a sending address of your own.
What you get
Give customers their own account and inbox to message you, with email/SMS notifications and marketing campaigns.
An account on your domain
Customers sign in at your address, in your brand. CustoDesk stays behind the curtain unless you want it otherwise.
A two-way inbox
Messages from the portal land in your shared inbox as tickets, and your reply comes back to them in the same thread.
Campaigns from your own domain
Send to segments of your customer list from a verified sending domain, so your email lands rather than filtering.
It is the floor the growth apps stand on
Rewards, Subscriptions and the Affiliate Program all live inside this account area, which is why they need it switched on.
Better with
Every app you switch on writes to the same customer profile, so these are not integrations you set up. They already know each other.
- Reward ProgramA loyalty program: customers earn points on every order, unlock tiers, and redeem points for rewards from their account.
- Product SubscriptionsSell subscriptions: recurring plans, automatic billing that follows up on failed payments, and a self-service portal where customers pause, skip, or cancel.
- Affiliate ProgramTurn customers into affiliates: referral links, commission on Shopify orders, and an earnings dashboard in their account.
More in Marketing & Growth
See all 27 appsTry Customer Portal & Campaigns free for 30 days
It comes with the free Core Workspace underneath it, so you get your customer list, a shared inbox and your team on day one whether or not you keep this app.