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Sell it once, get paid every month.

Plans that bill themselves, customers who pause or skip on their own, and a clear view of what comes in every month.

An example of a coffee roaster's subscriptions: what they bill every month, how many people are paying, paused or need attention, the latest subscribers, and one customer who paused instead of canceling.

Any rhythm you sell.

Weekly to yearly, with a trial or a setup fee. Deliveries keep their own schedule, so a customer who pays for the year still gets a bag every month.

An example plan: a bag of coffee a month, with a monthly price, a yearly price, and a delivery every month whichever price the customer picks.

They manage it themselves.

From their account, customers skip the next one, pause for a month or change plan, and see what they will pay before they confirm.

An example subscription in a customer's own account: the next charge and delivery, and buttons to skip the next one, pause for a month, change plan or cancel.

A pause before a goodbye.

Cancel offers a two-month pause first and asks why they are going, so a busy month stops costing you a customer.

An example of what a customer sees when they press cancel: an offer to pause for two months instead, a place to say why they are leaving, and the button to cancel.

Know what comes in.

What you bill every month, what that makes a year, the revenue you kept and what a customer is worth, all worked out for you.

An example revenue page: what the roaster bills every month and over a year, how much revenue it kept over 30 days, what a customer is worth, and the monthly churn.

What Subscriptions does

The parts of recurring billing nobody wants to do by hand.

  • Price it your wayA flat price, per seat, in tiers, or by the usage you record.
  • Card or invoiceCharge a card on the day, or send an invoice they pay within the days you set.
  • Declined cards, followed upThe card is tried again, the customer is emailed each time, and you see what was recovered.
  • Minimum termsSet a minimum term, and end a subscription at the close of the period or straight away.
  • On repeat at checkoutWith Online Store, customers choose any product on repeat as they buy it.
  • The emails, writtenA welcome, a receipt each time, and a note three days before a trial ends, all in your name.

Before you start

Do you take a cut of each payment?

No. Payments go straight to your own Stripe account, and Stripe's own fee is the only one taken.

Where do customers manage their subscription?

In their account in Customer Portal, which Subscriptions works inside. They sign in with a one-time code sent to their email.

What happens when a card is declined?

It is tried again on the days you choose and the customer gets an email each time. If it still fails, the subscription pauses or cancels, whichever you pick.

Can I send something physical every month?

Yes, with Online Store. Each delivery becomes an order that takes from your stock, on its own schedule, even for customers who pay yearly.

Do I pay for each person on my team?

No. There is no charge per team member.

Get paid every month, without chasing it.

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