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    Email that knows who booked and who paid.

    Campaigns and automations on the same customer profiles as your bookings, invoices and forms, with no charge per contact.

    Free for 14 days, with no card to start.

    Mailchimp and CustoDesk, side by side.

    What each one covers for businesses that email their customers. Mailchimp's side is from its own pages, checked September 26, 2026.

    As your team grows
    MailchimpBilled by your number of contacts, unsubscribed ones included, and seats grow with the plan.
    CustoDeskYour whole team included, never a charge per person
    Automated emails
    MailchimpNot on the free plan
    CustoDeskStarted by a booking, a payment or a form
    A/B testing
    MailchimpSubject, sender, content or send time, by plan
    CustoDeskSubject lines from 200 recipients, splits in automations
    Forms and questionnaires
    MailchimpSignup forms and pop-ups
    CustoDeskIncluded
    Review requests
    MailchimpThrough integrations such as Judge.me
    CustoDeskBy email after projects, events and orders
    Email marketing
    MailchimpIncluded
    CustoDeskCampaigns and automations
    Customer profiles
    MailchimpActivity, tags and notes
    CustoDeskIncluded
    Website
    MailchimpFree; your own domain needs a paid plan
    CustoDeskHosting and your own domain

    Each answer on our side is an app you switch on:

    Made to fit how you work.

    Our team sets CustoDesk up around your business: your services, your forms, your website and the apps you need. And when you need something custom, we build it.

    Book a demo

    What comes with you.

    Move one thing at a time. Nothing here asks you to switch the whole business in a day.

    • Your audience

      Mailchimp exports an audience as separate spreadsheets for subscribed, unsubscribed, non-subscribed and cleaned contacts. Import the subscribed one with consent ticked, and leave the rest out or import them without it, since campaigns only reach people with consent. You can undo an import for 7 days if something looks wrong.

    • Your tags

      Mailchimp puts each contact's tags in one TAGS column. It comes in as a field on the profile, and the import can also give everyone in the file one tag of your choosing.

    • Campaigns and automations

      CustoDesk has no importer for them, so they are built again. Automations can start from a ready-made template, like a thank-you after a purchase or a follow-up on a quote.

    • Your sending address

      Bulk campaigns go out from your own domain once it is verified in CustoDesk, so your emails keep your name.

    When Mailchimp is the better fit

    A move only makes sense if CustoDesk does the part you rely on most. These are the cases where it may not.

    • You run multivariate tests, up to eight versions of an email on Mailchimp's higher plans. CustoDesk tests two subject lines on a campaign, or splits an automation in two.
    • You use Mailchimp's predictive analytics from a connected online store.
    • Your marketing depends on one of Mailchimp's 300+ integrations.

    Moving from Mailchimp

    Can I bring my audience from Mailchimp?

    Yes. Mailchimp exports subscribed and unsubscribed contacts as separate files: import the subscribed one with consent ticked, and campaigns only ever reach people with consent. You can undo an import for 7 days if something looks wrong.

    Do I pay more as my list grows?

    No. Campaigns come with the Customer Portal app, one price for the whole workspace, with no charge per contact.

    What can start an automation?

    A booking, a paid invoice, a finished project, a filled-in form, a new lead or a birthday, with waits, branches and tags after it.

    Which address do campaigns come from?

    Your own. Bulk campaigns send from your business's domain once it is verified, and drip campaigns send as plain email from your own mailbox.

    Do I have to move everything at once?

    No. Turn on one app and keep the rest where it is until you are ready. Apps switch on and off one at a time, so there is no big day.

    Let's set it up around you.

    Book a demo. We show you CustoDesk set up for your business, and everything that comes over from Mailchimp.

    Get started for freeBook a demo

    No card, nothing to install. See pricing, or have us set it up.

    Mailchimp's features and plans were read on Mailchimp's own pages on September 26, 2026. They change, so check the current version before you decide.

    Mailchimp is a trademark of its owner. CustoDesk is not affiliated with Mailchimp.