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Customer Support & Channels

Write the answer once.

A branded help centre where customers find the answer themselves, at two in the morning, without adding to the queue.

What you get

A branded help center where customers find answers themselves, so fewer questions reach your inbox.

  • A help centre on your brand

    Articles on your own domain, in your colours, so it reads as part of your business rather than a support tool you bought.

  • It takes work off the queue

    The questions you answer five times a week stop arriving as tickets once the answer is published.

  • It feeds the AI

    Turn on AI Copilot and your published articles become what it grounds its answers in, so it never invents policy.

Better with

Every app you switch on writes to the same customer profile, so these are not integrations you set up. They already know each other.

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Try Knowledge Base free for 30 days

It comes with the free Core Workspace underneath it, so you get your customer list, a shared inbox and your team on day one whether or not you keep this app.

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